The Oklahoma Insurance Department (OID) is closed to the public until further notice. However, to ensure continued operation of essential functions, OID has authorized employees to telecommute during the current State of Emergency.

During this time, we are committed to:

• Timely processing all licenses and renewals;
• Flexibility in adherence to licensing regulations, where necessary;
• Providing waivers for live continuing education, when necessary;
• Keeping lines of communication open; and
• Addressing new concerns as they develop.

Timely Processing

The Oklahoma Real Estate Appraiser Board (Board) is actively working to ensure that all applications are processed timely. We understand that, with the current State of Emergency, not everything is functioning as usual. Even though OID is not open to the public, our employees are still actively processing applications either on site or via telecommuting. We are committed to timely processing all applications to ensure appraisers and appraisal management companies can work in Oklahoma during this time.

Adherence to Regulations

In addition to our continued commitment to process applications of all types in a timely manner, we understand that strict adherence to regulations concerning licensing during this time may not be possible. While we intend to follow to the requirements as closely as we can, we will take each matter on a caseby-case basis and do what we can to work around any problems that may be beyond an applicant’s control. We are actively working with the Appraisal Subcommittee to facilitate this process.

Accessibility of Continuing Education

One matter of concern regarding licensing and renewals is access to live continuing education during this State of Emergency. We do not want appraiser licenses to be held up due to any difficulties obtaining the required amount of live continuing education. Therefore, the Board will waive the requirement for live continuing education through the June 30, 2020, renewal period. We will re-visit the need for a continued waiver, should circumstances warrant.

Keeping Lines of Communication Open

If you have any questions or concerns, please contact us. Please be aware that, because of our remote status, we may not be on site to answer the phone. While working remotely, we do have access to voicemails and will return calls as soon as possible. Our employees also have access to email, and this will temporarily be a quicker way to communicate with our office.

Other Concerns

If there are other concerns that arise during this time, we will do what we can to work around the issue and ensure that renewals and AMC registrations are not held up due to the current circumstances. As the situation continues to develop, we will keep you informed regarding any necessary changes.