Helpful resources and requirements for assisters participating on the Oklahoma Health Insurance Marketplace.

The Oklahoma Insurance Department oversees the state’s Navigator and Certified Application Counselor (CAC) Programs. Oklahoma’s Assister Programs support community organizations in reaching underserved and uninsured populations.

Oklahoma’s Health Insurance Marketplace awards outreach grants to community organizations designating them as Navigator Entities. These organizations oversee individual Navigators and conduct education and outreach to help Oklahomans access health insurance. Navigators help consumers with applying for coverage and provide education on health care basics, plan options, and available financial assistance.

To apply to the Navigator Program for Plan Year (PY) 2027, visit OMES’s Bidding Opportunities webpage and select “RFP for SBE Navigator”. Organizations may bid on this solicitation by logging into the Oklahoma Supplier Portal. Application materials are due August 26, 2026 at 1:00pm CT.

Oklahoma’s Health Insurance Marketplace designates community organizations as Certified Application Counselor Designated Organizations (CDOs). These organizations volunteer to oversee individual CACs and conduct education and outreach to help Oklahomans access health insurance. Like Navigators, CACs help consumers with applying for coverage and provide education on health care basics, plan options, and available financial assistance.

To apply to the CAC Program for PY 2027, please review, complete, and submit the CAC Program Application materials to SBEAssister@oid.ok.gov.

• CAC Program Guidelines
• CAC Program Application Form

Applications for the CAC Program are accepted throughout the year on a rolling basis. In order to begin assisting consumers by October 1, 2026 ahead of PY 2027 Open Enrollment, please submit the CAC Application Form by September 4, 2026. Organizations may still submit applications after this date throughout the plan year; OID will process applications within 3-4 weeks of submission.

Oklahoma assisters will continue to complete FFE assister certification to support consumers in Oklahoma. Certification training details are available on the CMS website.

In addition to completing certification training, assisters must register with OID. Registration requirements are available on the Navigator Registration webpage.

Agents selling plans in Oklahoma will continue to use HealthCare.gov and complete the FFE certification training to assist consumers. Agent training requirements and details are available on the CMS website.

For consumers who need help finding a Marketplace-certified insurance agent in your area, please visit HealthCare.gov’s Find Local Help page.