A certified MAP counselor is an individual who has completed the required training and testing each year to provide counseling and assistance to Medicare beneficiaries in the State of Oklahoma. Training includes a combination of online and classroom courses, followed by a certification exam. Counselors are also required to sign a confidentiality agreement to protect the privacy of the clients they serve. Once certified, a counselor can assist beneficiaries with questions about Medicare, Medicare supplements, Medicare advantage, and Part D prescription plans. They can also beneficiaries who are looking for assistance to cover the costs of Medicare-related programs. Counselors also have the option of taking additional courses and testing to assist in the fight against Medicare fraud, waste, and abuse.

Annual counselor certification training is for MAP partners and volunteers only. Licensed insurance agents are prohibited from registering. For more information or questions, contact Ray Walker at Ray.Walker@oid.ok.gov.

Please submit the form below to receive Certified MAP Counselor training information from one of our Medicare Assistance Program coordinators.